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Effective Date: 01/21/2026
VisionWebStudios.com respects your privacy and is committed to protecting your information.
We may collect:
Name, email, phone number
Billing and payment details
Project-related information
We use your data to:
Provide and manage services
Process payments via secure third-party providers (e.g., Stripe)
Communicate regarding projects
We do not store full payment card details.
Payments are securely processed via Stripe or other providers.
We do not sell or rent your data.
We may share data with:
Payment processors (Stripe)
Service providers (hosting, tools)
We retain data only as long as necessary for business and legal purposes.
Our website may use cookies to improve user experience and analytics.
You may request:
Access to your data
Correction or deletion of your data
We implement reasonable safeguards to protect your information.
We may update this policy at any time. Changes will be posted on this page.
Email: info@visionwebstudios.com
AI Credit packs purchased separately are non-refundable.
Annual plans with AI Credits are refundable within 30 days if no credits have been used.
Monthly plans with AI Credits are refundable within 48 hours if no credits have been used.
Once credits are consumed, the subscription becomes non-refundable.
Applies to all AI-powered services, including AI Builders and related tools.
Advertising and search marketing fees for the current month are non-refundable.
Future prepaid months may be eligible for a refund.
30% cancellation fee if no hours are used.
70% cancellation fee if less than 50% of hours are used.
Non-refundable if more than 50% of hours are used.
Refundable after the initial three months.
Featured Listings: Refundable within 24 hours if no bids are placed.
Additional Categories: Refundable within 48 hours if no bids are placed.
Refundable within 30 days if not applied to an auction.
Non-refundable once applied.
New registrations and manual renewals are non-refundable.
Auto-renewal fees are non-refundable after expiration.
New Registration: 5 Days (120 Hours)
Auto-Renewal (One-Year): 45 Days (1080 Hours)
Auto-Renewal (Multiple-Year): 5 Days (120 Hours)
Manual Renewal: 5 Days (120 Hours)
Repeated cancellations, commonly referred to as “domain tasting,” are prohibited. Refunds may be denied or reduced if such activity is detected.
Certain domain extensions may have unique refund periods in accordance with registry policies.
Application fees for gTLD pre-registrations are non-refundable unless stated otherwise by the registry operator.
| Service | Refund Policy |
|---|---|
| Expert Services | Refundable within 30 days if not performed |
| Get Started Services | Refundable within 30 days if not performed |
| IT Services | Refundable within 30 days if not performed |
| Website Migration Services | Refundable within 30 days if not performed |
Refundable within 30 days if services have not been fully performed.
Annual Plans: Refundable within 7 days.
Monthly Plans: Standard refund terms apply.
Advanced Email Security and Backup services follow standard refund policies.
If a purchased product includes a free domain and is cancelled, the retail price of the domain will be deducted from the refund amount.
Build Fee:
30% cancellation fee when work is in progress.
70% cancellation fee after design delivery.
Non-refundable after the first revision or after 30 days.
Services are considered completed after 180 days from the transaction date.
Refundable according to standard refund terms.
Fully refundable within 48 hours.
Non-refundable after 48 hours.
30% cancellation fee when in progress.
70% cancellation fee after design delivery.
Non-refundable once completed.
Subscriptions are non-refundable once services have been utilized during the billing period.
Fully refundable within 48 hours if no work has been performed.
Non-refundable once work has commenced or after 48 hours.
Refundable within 30 days of purchase or renewal.
Non-refundable after 30 days, but future renewals will be cancelled.
SEO Services require a 12-month commitment.
Cancel within 48 hours for a full refund of remaining months.
Monthly Plans: Non-refundable after 48 hours for the current month.
Semiannual or Annual Plans: Eligible for a 50% prorated refund for unused months after the first 48 hours.
| Service | Refund Policy |
|---|---|
| Sitelock 911 | Refundable within 30 days if not activated |
| Website Security | Refundable within 30 days if malware removal was not completed |
| WordPress Premium Support | Refundable if cancelled before usage or billing cycle completion |
Annual Plans: Refundable within 7 days.
Monthly Plans: Standard refund terms apply.
Refundable if domain registration is unsuccessful.
Non-refundable upon renewal.
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@visionwebstudios.com
Phone:
Address: 1400 Broadfield Blvd, Suite 650 Houston, TX 77084-5163
© 2026. Vision Web Studio. All Rights Reserved.